Statement of Work
SOW-[YYYY]-[NNN]
Issued under the Master Services Agreement dated [date]. Where this SOW and the MSA conflict, the MSA prevails.
1. What we’re doing
[Two to four sentences: the outcome the Client wants and where this engagement fits.]
2. Person, mode and hours
| Role | Engineer | Mode | Hours / month | Overlap (Client time) | Rate |
|---|---|---|---|---|---|
| Senior Engineer | [Name] | Part-time | [80] minimum | 10:00–13:00 [TZ], Mon–Thu | £[x] |
One mode per SOW. Flex: up to [n] hours a month, billed whether used or not. Part-time: [n] hours a month reserved and billed whether used or not; hours above it at £[x]. Full-time: [40] hours a week in the Client’s working day.
3. SLA
☐ No SLA. Requests are handled on a best-efforts basis within working hours.
☐ SLA: [service levels agreed for this engagement]. Adds £[10] to every hour billed under this SOW, whether or not a request comes in. Requests are worked within these hours.
4. Billing
Hourly, invoiced monthly in arrears against the timesheet visible in the client portal. Payment terms as agreed in the MSA; pay by bank transfer or in the portal. Monthly cap: [none / £x]. Expenses: none unless pre-approved in writing.
5. Changing or ending this SOW
Notice to change hours or mode, or to end: [n] [days / weeks], either party, in writing. Minimum term: [none / n months]. A change of hours is a signed amendment; another person or a different mode is a new SOW. No new MSA is needed.
6. What the Client owns and receives
All code, documentation and configuration produced under this SOW are assigned to the Client on payment. Work happens in the Client’s repositories, cloud and tooling accounts from day one. On completion or termination, Codefield delivers a written hand-over within [five] working days as part of the engagement.
7. Assumptions and dependencies
[Access to repositories, environments and people by the start date; a product owner available for decisions within one working day.]